Help

getting in touch

What software/hardware do I need?

Passyourcitizenship has very straightforward requirements. You will need:

* A PC or Mac* running Internet Explorer 6, IE7, Firefox 1, Firefox 2 or Safari
* Cookies must be enabled in your browser in order for logging-in to work (see below)

"How is PassYourCitizenship different?"

We believe that we offer an unbeatable combination of:

* features: no other site provides our combination of features. We even send you a paperback book if you join as a premier PLUS member!
* quality: we are frankly appalled at the poor quality of some of the other citizenship test websites. We believe that if you pay for our materials, you should expect to be delighted at their quality.
* price: we offer the best value on the web: from 3p per day!
* personal service: we answer every email personally, usually within a few hours
* guarantee: we guarantee that you will pass, or we'll give you a refund
* expertise: we're an elearning company. We know how to develop learning materials that mean you'll take the minimum time to learn what you need to pass easily

"Are the questions on your site the real questions?"

No, the government does not allow anyone to reproduce the questions either in books or on websites. We have, however, developed what we think are the most accurate questions on the market based on the materials supplied by the government. We are officially licensed to reproduce the text of the "Life in the UK" book.

I can't log in!

It’s probably your cookie settings. If you’re using Internet Explorer 7, please go to Tools, Internet Options then click the Privacy tab. You will probably see the slider showing either "block all cookies?" or "high?". Please change to "medium high?" or "medium?", click apply and then try to log in.

"I've paid but I can't access anything"

Make sure you click Log in, enter your user name and the password you chose when you registered. If you've forgotten your password, click the password reminder button on the login screen.

Please check that your payment went through properly: you will receive a receipt from Paypal or Nochex and an email from us.

If you still can't access the materials, please email us

"Who are you and what is PassYourCitizenship?"

We create elearning for Collins Education, BMW, Mini, Pendragon and Citroen: we know what we're doing!

passyourcitizenship.co.uk is a site devoted to helping you pass your Life in the UK Test next time. We believe that the internet is the best place to study for your test because it means we can keep the question bank up to date, track your progress and add new features without you having to buy a new CDROM.

passyourcitizenship was developed by NlightN Multimedia Ltd , an established company developing elearning for the educational and corporate markets. We've used our expertise to develop what we believe is the very best test package on the market.

"How does the Money Back Guarantee work?"

It's very simple. If you fail your test, we will refund your membership as long as you have passed at least 3 mock tests. If the worst happens, email us and we'll sort it out!

"Can I try before I buy?"
Some parts of our service are freely viewable. Or you can sign up for a free membership from the home page.

"How long does it take to join?"
Sign up in a few minutes and get instant access as soon as your payment is made!

"How can I pay?"
We accept credit and debit card payment via the Paypal payment system.